shipping conditions
disclaimer
The explanations and information provided on this page are purely general explanations and information for the purpose of drafting your own shipping terms documents. This text should not be considered as legal advice or a recommendation for action, as we cannot know in advance what the specific shipping terms will be that are to be established between the company and its customers. We recommend that you seek legal advice to gain an understanding of the matter and to draft your own shipping terms.
Shipping Conditions – The Basics
From this perspective, shipping conditions are a legally binding document that serves to establish the legal relationship between the company and its customers. They provide the legal framework for setting out the obligations that exist towards customers and deal with the different potential situations that may arise and what happens in each specific case.
Establishing shipping terms is a good business practice and helps both the company and the customer. Customers can benefit from being informed about what to expect from the service. The company benefits because people are more likely to make a purchase when there are clear shipping terms as there is no confusion about delivery times and delivery options.
What should be included in the shipping terms?
Generally, shipping terms address the following issues: the time it takes to process an order; shipping costs; different domestic and international shipping options; potential service interruptions, and more.